Last updated: April 2026
PrimeHR Ltd is a company registered in England and Wales. Company Registration Number: 16331145. Registered address available on request.
These terms and conditions apply to your use of the PrimeHR website at primehr.uk and to any products or services you purchase from us. By using our website or purchasing our products, you agree to these terms. Please read them carefully.
Our HR document packs are digital products delivered electronically. When you purchase a pack, you receive a licence to use the documents within your own business entity. The specific terms of that licence are:
The HR documents provided by PrimeHR are templates designed as a starting point and are not a substitute for specific legal advice. While we take care to keep our documents accurate and up to date, employment law changes frequently. You should review documents before use to ensure they are appropriate for your specific circumstances. PrimeHR Ltd accepts no liability for any loss or damage arising from reliance on our template documents without appropriate review and adaptation.
We recommend that businesses seek independent legal advice for high-risk employment situations, including but not limited to: dismissals, redundancies, TUPE transfers, and complex disciplinary or grievance matters.
The 34 templates available for free download from our website are provided without charge and without warranty. The same licence restrictions apply as for purchased documents: they may be used within your own business but may not be resold or redistributed.
Because our products are digital documents delivered immediately on purchase, we do not offer refunds once a document pack has been downloaded. If you experience a technical problem preventing you from accessing your purchase, contact us at info@primehr.uk and we will resolve it promptly.
Your statutory rights under the Consumer Rights Act 2015 are not affected by this policy.
The content on this website, including articles, guides, and insights, is provided for general information purposes only. It does not constitute legal or professional HR advice. We make every effort to keep information accurate and current but cannot guarantee that all content reflects the most recent legal developments.
All content on this website, including text, graphics, logos, and document templates, is the intellectual property of PrimeHR Ltd unless otherwise stated. You may not reproduce or distribute any content without our written permission, except as permitted under these terms.
To the fullest extent permitted by law, PrimeHR Ltd's liability for any claim arising from use of our website or products is limited to the amount paid for the relevant product. We are not liable for indirect, consequential, or special losses.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions about these terms, contact us at info@primehr.uk.